Product Delivery Policy

Product Delivery Policy – Chic Avenue

At Chic Avenue, we are committed to fast, safe, and pleasant delivery – so you receive your order quickly and without worries.

🚚 Delivery Times:
Order preparation takes 1–3 business days, followed by a shipping time of 8–12 business days.
Unexpected delays beyond our control may occur.

We make every effort to deliver products as quickly as possible, and in most cases, they arrive earlier than expected.

Delivery times may vary depending on the destination address, stock availability, or external factors beyond our control (such as postal delays, holidays, etc.).

📦 Shipping Methods:

We ship products using Israeli shipping services.
The order will be sent to a collection point near the address entered at the time of purchase – please ensure accurate and up-to-date details.

💌 Confirmation and Documentation:

You can contact us with any questions regarding the order status.

📍 Delivery Areas:

We deliver throughout Israel and also ship to the United States. There may be delays in remote settlements or beyond the Green Line.
If there is difficulty in delivery to a specific area – we will inform you in advance and offer an alternative solution.

📞 Customer Service:

Our customer service team is available for any questions or issues – via the form on the website, by email, or by message on our Facebook page.